Landmark report makes 34 recommendations to overhaul the superannuation sector, citing delays, poor customer service and ineffective procedures
Landmark report makes 34 recommendations to overhaul the superannuation sector, citing delays, poor customer service and ineffective procedures
Did they had to pay interests or penalties? I work in insurance in Brazil, and here the insurance company has to pay 30 days after it received the documentation for the claim, if they don’t pay they have to pay 1% interest rate monthly and monetary correction (inflation). Sometimes we just pay even suspecting fraud because the risk of losing a long judicial process is not worth.
@driving_crooner They used a technicality on probate law to delay. It didn’t apply to a spouse, even back then, but because it was a “legal” tactic, there was no penalty interest. I doubt they paid any interest accrued, but I don’t know for sure.