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Joined 1 year ago
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Cake day: July 4th, 2023

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  • The whole start to Graceland by Paul Simon is pretty vivid:

    The Mississippi Delta Was shining like a national guitar.
    I am following the river down the highway through the cradle of the Civil War.
    I’m going to Graceland, Graceland - Memphis, Tennessee
    I’m going to Graceland

    Poor boys and pilgrims with families and we are going to Graceland
    My traveling companion is nine years old he is the child of my first marriage
    But I’ve reason to believe we both will be received in Graceland

    I have never been to Tennessee. But this intro really conjures up some vivid imagery of driving down a highway through some historic country, along a river in the company of a child - and being among many others going to the same place.

    It’s pure poetry.





  • The biggest problem I see with this is the scenario where calls are recorded. They’re recorded in case we hit a “he said, she said” scenario. If some issue were to be escalated as far as a courtroom, the value of the recording to the business is greatly diminished.

    Even if the words the call agent gets are 100% verbatim, a lawyer can easily argue that a significant percentage of the message is in tone of voice. If that’s lost and the agent misses a nuance of the customer’s intent, they’ll have a solid case against the business.


  • I did phones in a different century, so I don’t know whether this would fly today. But, my go-to for someone like this was “ok, I think I see the problem here. Shall we go ahead and fix it or do you need to do more yelling first?

    I can’t remember that line ever not shutting them down instantly. I never took it personally, whatever they had going on they were never angry at me personally.

    Then again, I do remember firing a couple of customers (“we don’t want your business any more etc”) after I later became a manager and people were abusive to staff. So you could be right, also.



  • Surely opinions on this are going to vary wildly? Lemmy is full of people installing graphene and de-googling, while I’m happy with stock Android on Pixels with a custom launcher. Samsung, Sony and Asus all have serious devotees as well.

    There’s also different responses depending on what you want in a phone. Some people want smaller than 6", others must have a 3.5mm jack. Some want SD storage. The camera is vital for me, but most of my colleagues don’t really care about the camera.

    How would you sift through all that for a “best” one size fits all phone?







  • I populate Google Maps. Fill in business names, opening hours, take photos etc. At the start, I was vociferous about it, putting thousands of photos on there. These days, just about everything is there and I only correct stuff and add/remove businesses as they come and go. Oh, and food/menu photos.

    Some of my photos have tens of millions of views. Which means people have to see them many times I think. Otherwise every single Australian would have seen the most popular ones, which doesn’t make sense.

    I’m used to Google just trusting me and immediately doing what I say. But I really had to convince them that Toys R Us really were closing down. That one took three attempts. The more prominent a place, the higher the rank you need to do major edits to it.




  • Would you kindly?

    And the realisation that I not only have no choice if I want to progress the plot, but that at no point to now could I have progressed the plot had I not ‘kindly’ done as requested.

    It was such a clever device to put in the story. Innocuous or obvious requests at first until it reached a point where you are forced to kill a guy. Or stop playing. It’s the most original and mind-blowing concept I’ve seen put into a game. I still think of it whenever someone asks me to ‘kindly’ do something.

    (In case anyone doesn’t know, though I probably just spoiled one of its biggest moments if you don’t)