Because it’s not quite the good-faith gesture people are making it out to be; it’s a cost-saving measure for Valve. From the consumer standpoint, very little actually changes, as the average user isn’t taking Valve to court in the first place. It’s not as if Valve is suddenly lowering their legal funding in conjunction with this move; they’ll still defend themselves harder than most consumers would be able to, and will win their cases in court instead of in arbitration, which is even more costly for the consumer when they lose.
While arbitration favors companies, so do the courts. If anything, this just makes it more cost-prohibitive on the consumer side to make Valve face the law.
Nah, not really. Technically, this is better. But only marginally so, and unless Valve does something catastrophically, egregiously abusive with the Steam platform, then the people who will actually benefit from this are few and far between. Valve wouldn’t just say “come sue us” if they weren’t wholly confident that they weren’t about to be losing any cases any time soon.
This isn’t some huge “win” for the people; gamers aren’t gonna rise up over this. For 99.999% of Steam’s userbase, this is an entirely lateral move. Valve are the only ones who will see any tangible benefit from this.