• stopthatgirl7@kbin.social
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    10 months ago

    It’s more, you gotta let your partners know before you announce something major. The reason Sony had to pull it was because they only allow refunds after a certain point on defective games, and they can’t sell a game they know is defective. So the only way they could do blanket refunds is if the game is labeled defective, which means they can’t sell it. Giving Sony a bit of a heads up might’ve meant they could have changed their policy, which would have been better long run for consumers.

    • loobkoob@kbin.social
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      10 months ago

      Oh absolutely, I agree! I just wanted to point out that CDPR’s move was at least well-intentioned so it’s harder to judge them poorly for it. But you’re right that communication is important in these situations.