• rhacer@lemmy.world
    link
    fedilink
    English
    arrow-up
    2
    arrow-down
    1
    ·
    2 months ago

    I get a big red banner saying sorry, according to your usage patterns you are not in the same family.

    • Galapagon@sh.itjust.works
      link
      fedilink
      arrow-up
      1
      ·
      2 months ago

      Most of what I’m reading online talks about an error complaining about region, in which case you’d want to make sure you’re in the same store region.

      Other main suggestion is signing into your steam account on their computer. You could probably use something like Microsoft quick assist (which should already be installed iirc) for that

      Good luck, if you get a different error or run into other problems please let me know!