The biggest swiss online seller makes charts for warranty claims. Basically: how many warranty claims does each brand have? This chart only shows the most popular brands of coffee machines sold on the site, but I still find it interesting.

  • darkevilmac@kbin.social
    8·
    11 months ago

    From my understanding Breville and Sage are the same products just under a different name so that makes sense.

    I used to work at Best Buy and I’d say considering the volume of Breville Barista units sold compared to other espresso machines they had a remarkably low return rate. I’d see lower volume products returned more often for other appliance categories.

    • ominouslemon@lemmy.worldOP
      2·
      11 months ago

      Yeah what strikes me the most about this is the fact that Sage and ECM have the same reliability (within the first 2 years, anyway). ECM is usually considered high-end, reliable stuff, while Sage/Breville is considered to be unreliable.

      Too bad about Ascaso, but the data confirms what Ascaso owners have been saying online, I guess.

      Also Lelit, WTF