They’ve done this to me. When it first came out,I bought the fallout 4 DLCs. I cleared my email one time and deleted all those old purchase receipts.
One day last year, I pop in fallout 4 and go to my file, and it says that I don’t have the dlc that corresponds to this save file. I know I bought them, so I go to the psn to redownload, but it’s asking me to pay. Long story short, I call Sony, my dlc purchase vanished at some point, and since I deleted the receipt, Sony refused to give me the content or money. They say I can’t prove I owned it, even though my files say so.
They’ve done this to me. When it first came out,I bought the fallout 4 DLCs. I cleared my email one time and deleted all those old purchase receipts.
One day last year, I pop in fallout 4 and go to my file, and it says that I don’t have the dlc that corresponds to this save file. I know I bought them, so I go to the psn to redownload, but it’s asking me to pay. Long story short, I call Sony, my dlc purchase vanished at some point, and since I deleted the receipt, Sony refused to give me the content or money. They say I can’t prove I owned it, even though my files say so.
No credit card receipt? It might help.
Banks will charge for record searched, FYI.