Please read the rules before posting!

This is not a support forum, this is to serve a similar purpose to AskReddit, meaning to ask users their opinions on things, about experiences they’ve had, etc.

To ask general support support questions please go over to !techsupport@lemmy.world

To ask Lemmy.World support questions, please go over to !support@lemmy.world

  • UsernameLost@lemmy.ml
    link
    fedilink
    arrow-up
    9
    ·
    1 year ago

    YOU’RE NOT MY SUPERVISOR

    but yeah, seeing dozens of support related questions kinda goes against the expressed purpose of this community.

  • OutrageousUmpire@lemmy.world
    link
    fedilink
    arrow-up
    2
    ·
    1 year ago

    Maybe a bot would be useful to detect when a post is a support question, and reply with links to the support communities? Unfortunately I don’t think newcomers will read the pinned post or previous posts about this that have come up.

  • DavidGarcia@feddit.nl
    link
    fedilink
    arrow-up
    1
    ·
    1 year ago

    Is there a sub for lemmy related technical questions only?

    Would be nice for specific implementation questions.

      • DavidGarcia@feddit.nl
        link
        fedilink
        arrow-up
        1
        ·
        1 year ago

        Thank you. Yeah I found a Lemmy Support community on lemmy.ml, but for some reason I can’t find it from my instance. Even tough it doesn’t block any other instances as far as I’m aware. I did find if from monyet.cc for some reason.

      • DavidGarcia@feddit.nl
        link
        fedilink
        arrow-up
        3
        ·
        1 year ago

        The way I understand it, no technical support questions (because there are other communties for that). Other than that any good faith questions about anything are okay, as long as it’s not considered discriminatory, hateful or otherwise disruptive. And the mods decide what those latter three are.

        Like asking something about fishing or cooking or life advice or anything you might want to ask someone.

  • phoneymouse@lemmy.world
    link
    fedilink
    arrow-up
    1
    arrow-down
    1
    ·
    edit-2
    1 year ago

    You removed my post that was not support related. I can only presume it was because it was simply about Lemmy (not a request for help or how to use the site) and you misinterpreted your own rule.

    Also, the post just disappeared. No reference to it again, no explanation.

    Would be nice to see you enforcing the rules as they’re actually written and also at least provide some explanation about what happened.

    • candyman337@lemmy.worldOPM
      link
      fedilink
      arrow-up
      3
      ·
      1 year ago

      For one, if your post was removed we are required to put a removal reason to remove it.

      Two, I see no record of it in the mod log. Are you sure it just wasn’t a victim of the intermittent downtime issues lemmy.world has had these past few weeks?

  • Treczoks@lemmy.world
    link
    fedilink
    arrow-up
    0
    arrow-down
    4
    ·
    1 year ago

    Ah, so you are making the same mistake that the reddit group did. OK, thanks for the warning, I’m heading out.