Emails from Proton seem to go to Google’s spam many times. this is the only thing keeping me in Gmail. How do you handle this?

  • hansolo@lemmy.today
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    12 hours ago

    I have both for years, and never had a single Proton email go to gmail spam. Both personal gmail and a corporate Google Office account.

    If it’s a custom domain, it’s likely a DKIM issue. Otherwise, this sounds like an issue with the recipient having previously marked an email from Proton as spam.

      • hansolo@lemmy.today
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        9 hours ago

        Hm. Well, either you’ve been flagged by someone else, or may be just the unlucky recipient of a wrongful profiling back when Proton was new. But it seems to me that it’s an individual problem, either your email address in particular, or your recipient.

        If it were me, I would have a couple friends with gmail go and specifically mark my address as safe and trusted. Especially anyone that has your emails sent to spam.

        Beyond that, maybe email some Google support and ask to be white listed.

        • octobob@lemmy.ml
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          8 hours ago

          I don’t have this issue with proton either but I can’t imagine that’s the best solution. I can’t exactly tell my insurance or customer service at a company to whitelist my email.

          • hansolo@lemmy.today
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            7 hours ago

            Why not?

            If their email servers are flagging you incorrectly, correct them. Worst case scenario, nothing changes.