Been using it for 1-2 months ig, and its honestly, become a part of my warframe experience, its just that good. But i formatted my pc day before yesterday and yesterday i downloaded warframe and alecaframe again, and there you go, i got suspended. I filed for a ban lift request and got the ban lift, and also reported the ban to overwolf(alecaframe). They literally said they are working closely with the game developers and that alecaframe will not get me banned. So i used it again and there you go again, banned again. I got the 2nd ban lift but still, is it not okay to use alecaframe now? Or is it just my account now? For those thinking “oh you must have something else in your pc then”. Nah, formatted it, it just has a browser, and warframe
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hey, AlecaFrame dev here.
As far as I know, nothing has changed from their update to the 3rd party policy they made last summer (https://support.warframe.com/hc/en-us/articles/360030014351-Third-Party-Software-and-You) It is definitively not a widespread issue, and no one I have heard of (out of >150K users) has been permanently banned. To me, it seems like their automated system is for some reason being too aggressive with some players, and they just prefer to manually unban people instead of making it less aggressive. Let me try to contact DE directly and see if we can get a more direct stance now that AF has grown quite a bitUpdate: I asked DE for public clarification, and this is their response: https://i.imgur.com/07aCLNI.png
Even though they won’t publicly commit to saying “yes” to any third-party app, they have confirmed in their third-party policy (and again in this email) that Overwolf, which is the “risky part” (gathering the inventory data), is allowed and doesn’t break the ToS.
As they also state, any suspensions (which are extremely rare, <10 reports in over 170,000 users) that their automated system performs are not a reflection of the usage of AlecaFrame [source]. These, which again, are extremely uncommon, are probably a result of their automated system flagging Overwolf/the overlay as suspicious. As these suspensions are just a byproduct of a false positive and not a violation of their ToS, they are usually promptly removed by their support team.
During the year and a half that AlecaFrame has been out, I am proud to say that there have been 0 cases of any player getting permanently banned (with no recourse) due to AlecaFrame.
It is my first priority, and also the one for all the people involved in this (Overwolf) to make sure AlecaFrame is, and will always be, fully compliant with their ToS.
Any updates?
Yes, edited the original message with the update
Wow, thank you so much for the response, most people dont even care lmao I wont risk another suspension though, i guess i will just wait til alecaframe is officially allowed Once again, thank you for the response
It’s way past time for DE to make that information (inventory, account statistics) available to us directly.
They can just dump a json file where EE.log is when we log in.
You might want to do some serious malware/antivirus checks because Overwolf (and by proxy Alecaframe) got hit with some nasty self-propagating stuff recently. And that might be be whats doing whatever thats setting off the ban flag when you run it.
Did customer support tell you that alecaframe was the reason you got banned, or are you inferring that fact? Just asking because there are many ways to get banned in Warframe that have nothing to do with the software on your system.
indirectly they did
Can you tell us their exact words? Screenshots of the support tickets might help, just make sure to black out identifying stuff
Here you go
this one was after i got banned for the second time and made a new ticket and the ticket “merged” into the first one
