I guess their new free plan changes means they force you into linking your account with Google, make you spam done on a million websites as they try to make you change the email associated with them and to use their mobile app.

If you don’t do these things you lose your free data allowance!
And as a paid user it’s even more annoying shit to deal with when visiting your inbox!

The best part? Doesn’t even allow you to dismiss it.

Why does Proton keep making the UX worse and they are getting more aggressive.

  • seathru@lemm.eeEnglish
    2·
    9 months ago

    It popped up for me too on their unlimited plan. I clicked the X and went on with my life.

  • Pasta Dental@sh.itjust.worksEnglish
    2·
    9 months ago

    Guys… That’s very clearly a bug. It’s the little thing they would show to new users, and they probably added it because they saw an influx of new users since they announced larger storage for free plans. It’s an onboarding thing that is displayed to everyone by accident, i dont get the outrage. Plus you can just click the “x” button and it goes away

    • Diotima@kbin.social
      11·
      9 months ago

      Hopefully they fix it faster than the “email from the mobile app sends before saving the last live copy, truncating the email” issue they’ve been having for nearly a year and the “installing the VPN client on Linux will utterly break non-VPN connections” that has been plaguing Linux users since at least 2021.

      I was an early adopter of Proton. Their new attitude of “features, not fixes” has me looking elsewhere.

    • verysoft@kbin.socialOP
      0·
      9 months ago

      This is on a paid account, that’s what’s more disgusting. Maybe just a huge error on their end, but I still don’t believe this is a good way to get business from their free accounts. Wanting people to link their account to a Google account when the goal and marketing is privacy??

        • verysoft@kbin.socialOP
          0·
          9 months ago

          Nope, it just tells you some basic privacy info, wants you to link a Google account, wants you to change your account emails for different services (you have to click done on them all) and wants you to login on their mobile app.
          It seems like this was their plan for adding the extra 5GB storage to free accounts, which I think is fair, if you are not forced to link a Google account, that’s the worst offender here. It appears massively bugged though and probably should not be appearing on paid accounts at all.

          • Steve@communick.newsEnglish
            0·
            9 months ago

            I’m not sure what what you think is involved in “linking” your Gmail.

            It’s all standard procedure when switching to any new email address or service.
            You go to your old email, set up an auto forward. That way while you’re telling all your various accounts your new email address, you don’t miss anything that’s still going to the old address.

            It doesn’t give Google any access to your Proton account, Proton emails, or anything really. Just the knowledge that you’re using another email. If that still bothers you, the address you have Gmail forward to could be a SimpleLogin address. That way even Google doesn’t know what your new Proton email address is.

  • robolemmy@lemmy.worldEnglish
    0·
    9 months ago

    I’m seeing it too, on a paid account. I opened a ticket with support and their response was that they’re looking into it.

    It pisses me off to see crap like this. I pay to avoid ads and I’ve become hypersensitive to them. I know the hard core apologists will say it’s not an ad, but in my book it is.

    I know how to use the service and I don’t give a fuck about how they think I should be using it.

    • VerseAndVermin@lemmy.worldEnglish
      2·
      9 months ago

      It’s an ad. Same with the offers to save for whatever the latest sale is. I’m already paying. Ya got me. Leave me alone.

    • ArtVandelay@lemmy.worldEnglish
      1·
      9 months ago

      It’s definitely an ad. Just because it happens to be from the same company doesn’t make it not an ad.

    • Steve@communick.newsEnglish
      11·
      9 months ago

      Admitting you’re hypersensitive is the first step to fixing your hypersensitivity.
      Good work. Tomorrow you can take another step.

      • Diotima@kbin.social
        0·
        9 months ago

        If only there were a way to pilot changes through a tier of users willing to act as testers.